E-Commerce Customer Service - Western Cape, Brackenfell

The Customer Services Controller provides real-time ecommerce support to customers and internal stakeholders. The role focuses on resolving order-related queries across multiple channels (calls, emails, help centre), supportingstore-led fulfillment, and ensuring a high-quality customer experience within a fast-paced retail environment. Key Responsibilities Handle ecommerce-related queries via phone, email, chat, and help centre platforms. Support drivers and customers by coordinating with store…